1. What should I expect on my first visit?
Refer to “your first visit” page. |
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2. Can I bring my child to my services?
The staff at Bellissima Skin Enhancement love children; however, due to the lack of space and respect to our neighbors we do ask that you please arrange alternate child care during your services. Children must be receiving services if present or accompanied by an adult. |
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3. What is your cancellation policy?
In the event that you need to cancel your scheduled appointment with us, we ask that you please call us at least 24 hours in advance – as a courtesy to the staff, and so that we may possibly accommodate the needs of other clients. Appointments cancelled less than 24 hours in advance may be subject to a cancellation charge of up to 50% of the total service price. This amount will be charged to your credit card. |
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4. What is your product return policy?
We offer a 100% Satisfaction Guarantee on all of our skin and body products, if you decide that it is not the right product for you, and provided that half of the original amount of product is unused, we will gladly take it back and exchange it for another product within 14 days of original purchase. Exchanges only, no cash or credit card refunds will be given. |
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5. Do you offer a client referral program?
As a way to thank our clients who refer their friends and family to us we offer a referral incentive program to our valued customers. For every referral you send our way we will apply a $5.00 credit to your account. This credit can be used towards your next service and/or product purchase. |
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6. Can men receive services?
Absolutely! Many men come and enjoy facial services. |
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7. When should I arrive to my appointment?
Show up to your scheduled appointment 5 minutes before your scheduled appointment time. Sometimes paper work needs to be filled out or updated before services can be performed. |
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8. What is the standard tipping etiquette?
Tipping is always left up to the discretion of the client. Unless noted, gift certificates for services and/or packages do not include gratuities. It is customary to leave a 15-20% tip depending on level of satisfaction. |
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9. Are appointments necessary?
As a way to better server our clients we do preferred appointments for all services. |
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10. What are your hours?
Salon is open Thursday-Monday by appointment only. |
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11. What forms of payment do you accept?
We accept major credit cards, cash & Bellissima Skin Enhancement Gift Certificates which are available in any amount. |
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12. Will my face be red after my treatment?
In most cases the face will have a pink glow upon completion of your facial. This should subside after a few hours. |
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13. What should I wear to my appointment?
You can wear whatever you feel is comfortable. Facial gowns are provided upon arrival. As always you can undress to your comfort level. |
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